Privacy policy
This privacy policy describes how we collect, use and share your personal information when you visit or make a purchase on this website.
1. Collection of Personal Information
When you visit this website, we will automatically collect some information about your device, including information about your IP address, time zone and cookies enabled on your device (collectively, "Device Information"). In addition, when you make a purchase or try to make a purchase through this website, we will collect some information from you, including your name, billing address, shipping address, payment information (including credit card number, bank account details (for remittance)), email address and contact number (collectively, "Order Information").
2. Use of Personal Information
We collect order information to fulfil any orders placed through this website, including processing your payment information, arranging delivery and providing you with an invoice or order confirmation. In addition, we use this order information to communicate with you, screen orders for potential risk and fraud, and to provide you with information or marketing communications related to our products or services based on your preferences. In addition, the relevant device information will be used to help us screen and check for potential risks and fraudulent activity, especially your IP address, and to improve and optimise our website, such as analysing customer browsing behaviour and interactions, and evaluating our marketing and the success of the advertising campaign.
3. Sharing of Personal Information
As mentioned above, we will share your personal information with third parties.
This website is powered by Shopify. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We use Google Analytics to help us understand how our customers use this website. You can read more about how Google uses your personal information at: https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Facebook Pixel, a third-party tracking tool that collects and shares customers’ browsing behavior on our online store.
Browser-based ad blockers can prevent the pixel from collecting data for understanding our customer behaviour to customise our promotion. Finally, we may also share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other legal requests, to to disclose information we receive, or to protect our rights in other ways.
4. Data Retention
When you place an order on this website, unless and until you request its deletion, we will keep your order information as a record.
For more information about this Privacy Policy, or if you have any questions or complaints, please contact us via the following email: cs@thecentralwhisky.com.